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ISEB FCBA : BCS Foundation Certificate in Business Analysis Exam

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Test Number : FCBA
Test Name : BCS Foundation Certificate in Business Analysis
Vendor Name : ISEB
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Exam ID : FCBA
Exam Title : BCS Foundation Certificate in Business(R) Analysis (ISEB)
Questions : 40
Passing Marks : 26 (65%)
Duration : 60 min.
Exam Type : Multiple Choice

The format for the examination is a one hour multiple-choice examination consisting of 40 questions. The examination is closed book (no materials can be taken into the examination room). The pass mark is 26/40 (65%).

Take your first step on your business analysis career path by attaining a certification that employers around the world respect and value
Understand how to identify and evaluate options for improving your business
Develop skills and knowledge to support successful business change programmes within your organisation
Attain one of the four modules you need to gain the International Diploma in Business Analysis

- What is Business Analysis (2.5%)
- The Competencies of a Business Analyst (2.5%)
- Strategy Analysis (7.5%)
- The Business Analysis Process Model (5%)
- Investigation techniques (15%)
- Stakeholder Analysis and Management (10%)
- Modelling Business Processes (10%)
- Defining the solution (5%)
- Making a Business and Financial Case (10%)
- Establishing the Requirements (7.5%)
- Documenting and Managing Requirements (7.5%)
- Modelling Requirements (7.5%)
- Delivering the Requirements (5%)
- Delivering the Business Solution (5%)

Candidates should be able to demonstrate knowledge and understanding of business analysis principles and techniques. Key areas are:
=> the role and competencies of a business analyst
=> strategy analysis
=> business system and business process modelling
=> stakeholder analysis
=> investigation and modelling techniques
=> requirements engineering
=> business case development
This certification provides a foundation for the range of specialist BCS modular certificates in the areas of Business Analysis, IS Consultancy and Business Change. The certification can also be used as the knowledge-based specialist module for the Diploma in Business Analysis. In addition, the certification provides foundation-level Business Analysis knowledge for certified in other disciplines, particularly Project Managers and System Developers.
The syllabus is based on the BCS publication Business Analysis, 3rd edition, and it is recommended that this text is studied by those preparing to take this examination. The headings listed in the syllabus relate to the relevant chapter headings, section headings and text included in this publication.

1. What is Business Analysis (2.5%)
1.1 The origins of business analysis
1.2 The development of business analysis
=> The impact of outsourcing
=> Competitive advantage of using IT
=> Successful business change
=> The importance of the business analyst
=> Business analysts as internal consultants
1.3 The scope of business analysis work
=> The range of analysis activities
=> Strategic analysis and definition
=> IT systems analysis
=> Business analysis
1.4 Taking a holistic approach
1.5 The role and responsibilities of a business analyst
=> Definition of the business analyst role
=> Further aspects of the business analyst role 2. The Competencies of a Business Analyst (2.5%)
2.1 Personal qualities
2.2 Business knowledge
2.3 Professional techniques
2.4 The development of competencies
3. Strategy Analysis (7.5%)
3.1 The context for strategy
3.2 The definition of strategy (Johnson, Scholes and Whittington 2008)
3.3 Strategy development
3.4 External environment analysis
=> PESTLE analysis
=> Porters five forces model
3.5 Internal environment analysis
=> MOST analysis
=> Resource Audit
=> Boston Box
3.6 SWOT analysis
3.7 Executing strategy
=> The McKinsey 7-S model
=> The Balanced Business Scorecard
=> Critical Success Factors and Key Performance Indicators
4. The Business Analysis Process Model (5%)
4.1 An approach to problem-solving
4.2 Stages of the business analysis process model
=> Investigate the situation
=> Consider the perspectives
=> Analyse the needs
=> Evaluate the options
=> Define the requirements
4.3 Objectives of the process model stages
4.4 Procedure for each process model stage
4.5 Techniques used within each process model stage
5. Investigation techniques (15%)
5.1 Interviews
=> Advantages and disadvantages of interviewing
=> Preparing for interviewing
=> Conducting the interview
=> Following up the interview
5.2 Observation
=> Advantages and disadvantages of observation
=> Formal observation
=> Protocol analysis
=> Shadowing
=> Ethnographic studies
5.3 Workshops
=> Advantages and disadvantages of workshops
=> Preparing for the workshop
=> Facilitating the workshop
=> Techniques
=> Following the workshop
5.4 Scenarios
=> Advantages and disadvantages of scenarios
=> Process for developing scenarios
=> Documenting scenarios
5.5 Prototyping
=> Advantages and disadvantages of prototyping
5.6 Quantitative approaches
=> Surveys or Questionnaires
=> Special Purpose Records
=> Activity Sampling
=> Document Analysis
5.7 Documenting the current situation
=> Rich Pictures
=> Mind Maps
6. Stakeholder Analysis and Management (10%)
6.1 Stakeholder categories and identification
=> Customers
=> Partners
=> Suppliers
=> Competitors
=> Regulators
=> Owners
=> Employees
=> Managers
6.2 Analysing stakeholders
=> The Power/Interest Grid
6.3 Stakeholder management strategies
=> No or low interest and no or low power (or influence)
=> Some or high interest but no or low power (or influence)
=> No or low to high interest but some power (or influence)
=> No or low interest but high power (or influence)
=> Some interest and high power (or influence)
=> High interest and high power (or influence)
6.4 Managing stakeholders
=> Stakeholder plan/assessment
6.5 Understanding stakeholder perspectives
=> Soft Systems Methodology
=> Analysing the perspectives
6.6 Business activity models
=> Creating a business activity model
=> Types of activities Plan, Enable, Do, Monitor, Control
=> Developing a consensus model
7. Modelling Business Processes (10%)
7.1 Organisational context
=> Functional view of an organisation
7.2 An alternative view of an organisation
7.3 The organisational view of business processes
7.4 Value propositions
7.5 Process models
=> Business events
=> Developing the business process model
7.6 Analysing the as-is process model
7.7 Improving business processes (to-be business process)
=> Business rules
=> Simplify the process
=> Remove bottlenecks
=> Change the sequence of tasks
=> Redefine process boundary
=> Automate the processing
=> Redesign the process
8. Defining the solution (5%)
8.1 Gap analysis
=> Identifying areas of concern
=> Framework for gap analysis (elements of POPIT model)
=> Formulating options
8.2 Introduction to Business Architecture
8.3 Definition of Business Architecture
8.4 Business Architecture techniques
=> Definition of a capability model
=> Definition of a value stream
9. Making a Business and Financial Case (10%)
9.1 The business case in the project lifecycle
9.2 Identifying options
9.3 Assessing project feasibility
=> Business feasibility
=> Technical feasibility
=> Financial feasibility
9.4 Structure of a business case
=> Contents of a business case
=> Categories of costs and benefits
=> Impact assessment
=> Risk assessment
9.5 Investment appraisal
=> Payback
=> Discounted cash flow and Internal rate of return
10. Establishing the Requirements (7.5%)
10.1 A framework for requirements engineering
10.2 Actors in requirements engineering
=> The business representatives
=> The project team
10.3 Requirements elicitation
=> Tacit and explicit knowledge
=> Requirements elicitation techniques
10.4 Requirements analysis
=> Requirements filters
=> SMART requirements
10.5 Requirements validation
11. Documenting and Managing Requirements (7.5%)
11.1 The requirements document
=> Structure
=> Content of the requirements document
11.2 The requirements catalogue
=> Types of requirements; general, technical, functional and non-functional
=> Hierarchy of requirements
=> Documenting a requirement
11.3 Managing requirements
=> Elements of requirements management 12. Modelling Requirements (7.5%)
12.1 Modelling system functions
=> Use case diagrams
12.2 Modelling system data
=> Entity Relationship Diagrams
o Entities, attributes and relationships
o Types of relationships
=> Class Models
o Objects and classes
o Attributes
o Associations
13. Delivering the Requirements (5%)
13.1 Delivering the solution
13.2 Context
13.3 Lifecycles
=> The waterfall lifecycle
=> The V model lifecycle
=> Incremental lifecycle
=> Iterative systems development lifecycle
14. Delivering the Business Solution (5%)
14.1 BA role in the business change lifecycle
14.2 Design stage
=> Information and Technology
o Design
o Development
o Testing
14.3 Implementation stage
=> SARAH model
14.4 Realisation stage
=> Contents of the benefits plan

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a new sort of ransomware is fitting more and more prolific as cyber criminals flip to it as a preferred means of encrypting inclined networks with a purpose to take advantage of bitcoin from victims.

Egregor ransomware first emerged in September however has already become notorious following a number of high-profile incidents, including assaults towards bookseller Barnes & Noble, in addition to video online game companies Ubisoft and Crytek.

in keeping with cybersecurity researchers at Digital Shadows, Egregor ransomware has already claimed at the least seventy one victims across 19 diverse industries all over – and or not it's probably the neighborhood behind it is barely just getting all started after meticulously planning their actions.

SEE: A successful strategy for cybersecurity (ZDNet particular record) | download the document as a PDF (TechRepublic) 

"The level of sophistication of their assaults, adaptability to contaminate this type of large range of victims, and demanding boost of their undertaking suggests that Egregor ransomware operators were establishing their malware for a while and are just now putting it to (malicious) use," referred to Lauren Palace, analyst at Digital Shadows.

like several ransomware gangs, the leading cause behind Egregor is funds and in order to stand the best chance of extorting price, the crowd use what has develop into a typical commonplace tactic following ransomware attacks – threatening to free up inner most tips stolen from the severs of victims if they do not pay. In some cases, attackers will free up a snippet of information with the ransom be aware, as proof they mean business.

while Egregor has impacted companies in loads of sectors everywhere, there appears to be some factor of focused on in the assaults – over a 3rd of the campaigns have targeted the commercial items and features sector and the giant majority of victims throughout all sectors are within the US.

probably the most causes Egregor has all of sudden surged in numbers seems to be since it's filling a gap left open through the apparent retirement of the Maze ransomware gang.

"Given their sophisticated technical capabilities to restrict analysis of malware and goal a big diversity of companies across the ransomware panorama, they can best conclude that the Egregor ransomware neighborhood will likely proceed in the future, posing further and further of a chance to your organization," talked about vicinity.

Egregor ransomware continues to be new, so it is never yet totally clear how its operators compromise sufferer networks. Researchers notice that the code is closely obfuscated in a method that appears to be especially designed to stay away from advice protection groups from being able to analyse the malware.

however, the Digital Shadows analysis does indicate that e mail phishing may well be one of the most initial methods of compromise for attacks.

organisations might go an extended method against holding themselves in opposition t Egregor ransomware and other malware attacks by means of using information security protocols like multi-element authentication, so if a username and password is compromised by attackers, there's a further barrier that forestalls them from exploiting it.

SEE: Ransomware victims don't seem to be reporting attacks to police. that's inflicting a large issue

it's also extremely advised that organizations apply the latest protection patches and updates after they arrive as a result of that forestalls cyber criminals being in a position to exploit widely used vulnerabilities in an effort to benefit entry to networks.

And for a further layer of coverage towards ransomware assaults, businesses should continually made backups of their network and store them offline, so if the worst occurs and the community is encrypted, it will also be pretty easily restored devoid of giving into the extortion calls for of hackers.


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